
Michael Christopher Sanchez
"Results-driven service delivery lead with a proven track record of excellence in BPO environments. Adept at optimizing operations... | Teleperformance, One Precint 1B-G-0, Malaysia
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Michael Christopher Sanchez’s Emails mi****@te****.com
Michael Christopher Sanchez’s Phone Numbers No phone number available.
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Michael Christopher Sanchez’s Location Teleperformance, One Precint 1B-G-0, Malaysia
Michael Christopher Sanchez’s Expertise "Results-driven service delivery lead with a proven track record of excellence in BPO environments. Adept at optimizing operations to enhance efficiency, quality, and client satisfaction. Possess Greenbelt Six Sigma certification, leveraging analytical skills to drive continuous process improvements. Proficient in all facets of Customer Satisfaction, adept in managing large teams, fostering leadership, and ensuring seamless account management. Known for strategic thinking, problem-solving abilities, and a collaborative approach to achieving organizational objectives. Ready to leverage expertise to deliver measurable results and drive operational excellence."
Michael Christopher Sanchez’s Current Industry Teleperformance
Michael
Christopher Sanchez’s Prior Industry
Teleperformance
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Work Experience

Teleperformance
Associate Director
Sat Jun 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Teleperformance
Contact Center Manager
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Teleperformance
Assistant Contact Centre Manager
Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Teleperformance
Contact Center Manager
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Teleperformance
Operational Excellence Manager
Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Teleperformance
Assistant Call Center Manager
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Teleperformance
Supervisor
Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Teleperformance
Customer Service Specialist
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Teleperformance
Technical Support Specialist
Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)